Frost & Sullivan Recognizes Khayelitsha Cookies with the South African Customer Service Leadership Award for Its Success in Ensuring Customer Satisfaction

Frost & Sullivan recognizes Khayelitsha Cookies with the 2017 South African Customer Service Leadership Award for ensuring customer satisfaction, empowering its employees, and positively impacting the community. The company started in 2007 with four employees, reached 80 by the beginning of 2016, and adds between 10 and 20 annually to help reduce unemployment in its community.

The automated, structured production process used by most biscuit manufacturing companies diminishes customer value because it limits the chance for timely action or innovation based on customer feedback. Fully automated systems also offer fewer employment opportunities than handmade alternatives.

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Helping drought-stricken farmers

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ʼn Koekiefabriek, Khayelitsha Cookies in Ndabeni, Kaapstad, het met die hulp van Tygerberg104fm altesaam R1,27 miljoen ingesamel om vragmotors te borg vir die vervoer van droogtevoer aan boere.

Me. Adri Williams, hoof uitvoerende beampte van Khayelitsha Cookies, het Maandag saam met Tygerberg104fm ‘n projek begin om fondse in te samel vir boere op die rooilys. Haar doel was om genoeg geld in te samel om slegs één vragmotor te borg wat voer kon vervoer.

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Christmas and New Year Greetings

What a year! It has been a good one! There have been so many highlights and moments to stop and say YES - this is why we are doing what we do! Thank you for your support, investment, partnership and generosity - we are so blessed to work alongside people like you in making South Africa great and tackling unemployment - one bite at a time!


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Here's to an excellent 2016 ...



 

Our Christmas Catalogue ...


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Congratulations on a Loerie Award to Y&R Advertising

A special congratulations to Y&R Advertising for winning a bronze Loerie Award on Saturday night (20th September) for the Scrumptious packaging they designed as the retail brand for Khayelitsha Cookies.Very well done, we are truly proud of you!

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Thank you Bidvest Premier Lounges

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Thank you Bidvest Premier Lounges ... for the walk-in oven and the 'best before' date printer! We so appreciate your generosity! You make being an SMME in South Africa SO much easier. Thank you for caring more about the success of our business, than getting 'points' - you are making a difference in SA!

 

An Assortment of Videos

Enjoy an assortment of delicious videos all relating to Khayelitsha Cookies.

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KykNET - The Bottom Line of Entrepreneurship

We were so blessed to feature on KykNet's Winslyn programme.

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Let the sharing begin ...

We are so excited that Cardies chose Khayelitsha Cookies to bake their awesome Christmas Cookies. Every time you purchase something from Cardies you will be blessed with an awesome packet of cookies baked by us! Visit your closest Cardies store and think of us as you enjoy or share your delicious hand-baked cookie!

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Twenty Fun Facts about Khayelitsha Cookie Company

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We feature in a government newspaper

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Khayelitsha Cookies takes a Gold at the Impumelelo Awards Ceremony

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On Sunday 1st December 2013 at the Baxter Theatre, Impumelelo awarded 25 best-practice projects that have found solutions to early childhood development, children affected by foetal alcohol syndrome, innovative water waste treatment works, maths and science education, enterprise development, sexual and domestic violence, youth leadership, and health-care. Khayelitsha Cookies was awarded a GOLD for our efforts in addressing unemployment.


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